2020 Dodge Durango recalls & problems

2 recalls 55 complaints 1 investigation

2recalls
55owner complaints
0crashes reported
3fires reported
9 / 0injuries / deaths

NHTSA lists 2 safety recalls for the 2020 Dodge Durango and 55 owner complaints. The part owners complain about most is exterior lighting (22 reports), followed by electrical system (9). NHTSA has opened 1 defect investigation that include this vehicle. Recall repairs are free at authorized dealers – enter your VIN on nhtsa.gov/recalls to see whether your car still has an open recall.

2020 Dodge Durango recalls

Air Bags · NHTSA 21V280000 · Apr 22, 2021

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Fix: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

2,721 units potentially affected · Full recall details →

Back Over Prevention · NHTSA 20V191000 · Sep 10, 2020

Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out…

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer…

319,610 units potentially affected · Full recall details →

2020 Dodge Durango problems by component

ComponentComplaintsCrashesFiresInjuries
Exterior Lighting 22
003
Electrical System 9
020
Engine 7
000
Unknown or Other 6
011
Structure 4
003
Air Bags 3
000
Power Train 3
000
Service Brakes 3
000
Steering 3
000
Vehicle Speed Control 3
000
Fuel/Propulsion System 2
000
Seat Belts 2
000
Seats 2
012
Wheels 2
000
Suspension 1
000

NHTSA investigations

Latest owner complaints

Exterior Lighting · Sep 16, 2026 · WV

Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that water would not get trapped in it again. I have kept an eye…

Electrical System · Aug 2, 2026 · NY

My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.

Exterior Lighting · Aug 2, 2026 · NY

My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.

Unknown or Other · May 11, 2026 · TX · fire

My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant…

Electrical System · May 11, 2026 · TX · fire

My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant…

Exterior Lighting · May 8, 2026 · CA

Tail light not working, was replaced, replacement also malfunctioning.

Seats · Apr 30, 2026 · FL · 1 injured

While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache. This is absolutely ridiculous and unsafe.

Exterior Lighting · Apr 25, 2026 · WI

Back lights. Bottom of right is out and bottom left is starting to go out. Water collects inside the lights.

Air Bags · Mar 6, 2026 · 77,528 miles · AR

The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V280000 (Air Bags);…

Electrical System · Feb 28, 2026 · WI

1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they have had to repair other vehicles too and Dodge would not cover it.

Engine · Feb 28, 2026 · WI

1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they have had to repair other vehicles too and Dodge would not cover it.

Exterior Lighting · Feb 11, 2026 · PA

The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements. Eventually, the entire ‘marker light’ portion of the the taillights and race track with be completely non-functioning causing the…

Other Dodge Durango years

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

Frequently asked questions

Does the 2020 Dodge Durango have any recalls?

Yes. NHTSA lists 2 safety recalls covering the 2020 Dodge Durango, the most recent one (21V280000) for air bags. Recall repairs are free at authorized dealers.

What are the most common problems with the 2020 Dodge Durango?

Based on 55 owner complaints filed with NHTSA, the most reported areas are exterior lighting (22), electrical system (9), engine (7).

Have there been crashes or injuries linked to the 2020 Dodge Durango?

Owners reported 0 crashes, 3 fires, 9 injuries and 0 deaths in complaints to NHTSA. These are unverified owner reports, not findings of fault.

Is NHTSA investigating the 2020 Dodge Durango?

NHTSA has opened 1 defect investigation that include this vehicle, most recently PE19014: Active Head Rest Inadvertent Deployment.