2017 Mazda CX-5 recalls & problems

1 recall 148 complaints

1recalls
148owner complaints
5crashes reported
0fires reported
5 / 0injuries / deaths

NHTSA lists 1 safety recall for the 2017 Mazda CX-5 and 148 owner complaints. The part owners complain about most is electrical system (44 reports), followed by unknown or other (35). Recall repairs are free at authorized dealers – enter your VIN on nhtsa.gov/recalls to see whether your car still has an open recall.

2017 Mazda CX-5 recalls

Trailer Hitches · NHTSA 17V744000 · Nov 21, 2017

Problem: Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.

Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

Fix: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall…

1,076 units potentially affected · Full recall details →

2017 Mazda CX-5 problems by component

ComponentComplaintsCrashesFiresInjuries
Electrical System 44
101
Unknown or Other 35
200
Engine 15
100
Service Brakes 14
100
Fuel/Propulsion System 13
100
Visibility/Wiper 12
000
Structure 12
001
Power Train 11
000
Forward Collision Avoidance 6
000
Vehicle Speed Control 6
200
Lane Departure 5
101
Air Bags 4
101
Seats 3
001
Back Over Prevention 3
000
Seat Belts 2
000
Electronic Stability Control (esc) 2
000
Exterior Lighting 1
000
Fuel System, Gasoline 1
000
Equipment 1
000
Service Brakes, Hydraulic 1
100
Engine and Engine Cooling 1
000
Suspension 1
000
Tires 1
000
Visibility 1
000

Latest owner complaints

Electrical System · Jun 30, 2026 · OH

The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and distracted. There are no warnings. Mazda is unwilling to assess without pay.

Electrical System · Jun 28, 2026 · NC

There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting. It will hang up on people while you’re having a conversation through the car phone. This was a recall for Mazda 2014 through 2016 and they need…

Electrical System · May 30, 2026 · TX

Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted "navigation assistant will be at this volume. " I jumped so badly I actually…

Engine and Engine Cooling · May 22, 2026 · 92,000 miles · OH

The contact owns a 2017 Mazda CX-5. While driving the vehicle, the engine overheat warning suddenly illuminated on the dashboard cluster panel. The contact pulled over immediately, restarted the engine, and coasted the vehicle to a local, independent mechanic shop. The independent mechanic diagnosed the issue as a blown head gasket. For a secondary inspection, the vehicle was…

Air Bags · May 21, 2026 · NM

Last week, the airbag warning light illuminated on my dashboard. Please be aware that this marks the fourth occurrence of this issue. Each time I bring the vehicle to the dealership, they provide a different explanation, and I am required to cover the repair costs. I have been informed that the vehicles were manufactured with a defect, causing the wiring harness to corrode at…

Power Train · Mar 16, 2026 · CO

My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many Mazda CX-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for this. its never been in an accident simply a commuter car used around town

Seats · Mar 5, 2026 · VA

During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it since. It could have started a fire, which is very scary, or burned my wife, which is a serious…

Electrical System · Mar 5, 2026 · VA

During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it since. It could have started a fire, which is very scary, or burned my wife, which is a serious…

Electrical System · Jan 9, 2026 · WA

UNKNOWN The infotainment system started malfunctioning on its own. Changes channels on radio, goes into settings and makes changes. Calls phone numbers etc. Does it more in the cold weather

Electrical System · Dec 30, 2025 · IL

The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the dealership. Without being touched the volume changes, the stations change, the presets change, the car makes calls to my contacts. I am often unable to control the screen as it turns the car to max volume while driving. It is extremely unsafe, distracting and…

Unknown or Other · Dec 30, 2025 · IL

The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the dealership. Without being touched the volume changes, the stations change, the presets change, the car makes calls to my contacts. I am often unable to control the screen as it turns the car to max volume while driving. It is extremely unsafe, distracting and…

Forward Collision Avoidance · Dec 4, 2025 · MI

Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. In addition, your file upload will not let me upload picture even though it's in…

Other Mazda CX-5 years

2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

Frequently asked questions

Does the 2017 Mazda CX-5 have any recalls?

Yes. NHTSA lists 1 safety recall covering the 2017 Mazda CX-5, the most recent one (17V744000) for trailer hitches. Recall repairs are free at authorized dealers.

What are the most common problems with the 2017 Mazda CX-5?

Based on 148 owner complaints filed with NHTSA, the most reported areas are electrical system (44), unknown or other (35), engine (15).

Have there been crashes or injuries linked to the 2017 Mazda CX-5?

Owners reported 5 crashes, 0 fires, 5 injuries and 0 deaths in complaints to NHTSA. These are unverified owner reports, not findings of fault.