2019 Ford Flex recalls & problems

4 recalls 249 complaints 2 investigations

4recalls
249owner complaints
4crashes reported
0fires reported
3 / 0injuries / deaths

NHTSA lists 4 safety recalls for the 2019 Ford Flex and 249 owner complaints. The part owners complain about most is back over prevention (146 reports), followed by structure (57). NHTSA has opened 2 defect investigations that include this vehicle. Recall repairs are free at authorized dealers – enter your VIN on nhtsa.gov/recalls to see whether your car still has an open recall.

2019 Ford Flex recalls

Structure · NHTSA 25V732000 · Oct 24, 2025

Problem: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at…

92,347 units potentially affected · Full recall details →

Back Over Prevention · NHTSA 25V695000 · Oct 13, 2025

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional…

1,448,655 units potentially affected · Full recall details →

Back Over Prevention · NHTSA 24V951000 · Dec 20, 2024

Problem: Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at…

30,715 units potentially affected · Full recall details →

Electrical System · NHTSA 18V548000 · Aug 20, 2018

Problem: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Risk: An electrical arc can increase the risk of a fire.

Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's…

87 units potentially affected · Full recall details →

2019 Ford Flex problems by component

ComponentComplaintsCrashesFiresInjuries
Back Over Prevention 146
100
Structure 57
300
Unknown or Other 52
000
Electrical System 22
000
Visibility/Wiper 11
000
Suspension 6
000
Engine 5
000
Lane Departure 4
000
Power Train 3
100
Steering 3
000
Seat Belts 2
000
Air Bags 2
103
Engine and Engine Cooling 2
000
Forward Collision Avoidance 1
000
Tires 1
000
Equipment 1
000
Visibility 1
000
Wheels 1
000

NHTSA investigations

Latest owner complaints

Unknown or Other · Sep 22, 2026 · TN

I've been waiting for the recall repairs for the rear view camera for 1 1/2 years. Backing without this safety equipment is a hazard. I'm a patient person, but this is ridiculous.

Structure · Sep 18, 2026 · 45,000 miles · NC

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time to make the parts available. The contact stated that when in reverse, the back over…

Back Over Prevention · Sep 18, 2026 · 45,000 miles · NC

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time to make the parts available. The contact stated that when in reverse, the back over…

Unknown or Other · Sep 17, 2026 · MI

Recieved recall notice 24S25 / NHTSA 24V951XXX about defected rear view camera malfunction. I have had an ongoing issue with camera not operating correctly. I have made several calls to Ford dealership and continued to be told parts not available. Why issue a recall and after 20 months latter still no fix. I am sure if I paid to have camera fixed the parts would be available.…

Back Over Prevention · Sep 17, 2026 · MI

Recieved recall notice 24S25 / NHTSA 24V951XXX about defected rear view camera malfunction. I have had an ongoing issue with camera not operating correctly. I have made several calls to Ford dealership and continued to be told parts not available. Why issue a recall and after 20 months latter still no fix. I am sure if I paid to have camera fixed the parts would be available.…

Back Over Prevention · Sep 16, 2026 · 95,000 miles · AZ

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently blurry or inverted. The contact received notifications of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to complete the…

Unknown or Other · Sep 15, 2026 · TX

My backup camera is not working intermittently or will display a grainy image or black and blue lines. Sometimes it will just be a black screen. Other models of my vehicle had the backup camera recalled but my dealer is saying my vin isn’t included in the recall.

Structure · Sep 14, 2026 · KS

Exterior b-pillar applique trim on front driver and passenger doors have ripped from the vehicle while driving. Driver side trim includes key code pad and wires. Dealer has no parts available and taking no appointments. Rear camera not working consistently. Dealer has no parts available and taking no appointments.

Back Over Prevention · Sep 14, 2026 · KS

Exterior b-pillar applique trim on front driver and passenger doors have ripped from the vehicle while driving. Driver side trim includes key code pad and wires. Dealer has no parts available and taking no appointments. Rear camera not working consistently. Dealer has no parts available and taking no appointments.

Unknown or Other · Sep 3, 2026 · IA

Getting on Interstate 35 at Bevington, Iowa and heard a noise at drivers side window and a piece of trim broke in 2 pieces, scared me and I pulled over on the Interstate to look and there was a piece hanging from some wires on drivers door

Unknown or Other · Sep 3, 2026 · IA

My backup camera is not working all the time, sometimes it comes on but more than not it doesn’t work, I contacted a Dealer and they said there is no solution for this issue.

Back Over Prevention · Sep 2, 2026 · MI

The contact owns a 2019 Ford Flex. The contact stated that the rear-view camera was inoperable. While reversing in the driveway, the camera operated intermittently. The contact stated that it was difficult to reverse from a parking spot. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact called the local dealer ten times…

Other Ford Flex years

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Frequently asked questions

Does the 2019 Ford Flex have any recalls?

Yes. NHTSA lists 4 safety recalls covering the 2019 Ford Flex, the most recent one (25V732000) for structure. Recall repairs are free at authorized dealers.

What are the most common problems with the 2019 Ford Flex?

Based on 249 owner complaints filed with NHTSA, the most reported areas are back over prevention (146), structure (57), unknown or other (52).

Have there been crashes or injuries linked to the 2019 Ford Flex?

Owners reported 4 crashes, 0 fires, 3 injuries and 0 deaths in complaints to NHTSA. These are unverified owner reports, not findings of fault.

Is NHTSA investigating the 2019 Ford Flex?

NHTSA has opened 2 defect investigations that include this vehicle, most recently PE25007: B-Pillar Trim Detachment.