2015 Subaru Outback forward collision avoidance problems

6 owner complaints about forward collision avoidance on the 2015 Subaru Outback have been filed with NHTSA, including 2 crashes. The average reported mileage at failure is 62,500 miles. 1 recall covers this component.

6complaints
2crashes
0fires
1injuries
62,500avg. miles at failure

Recalls for this component

15V366000 (Jun 12, 2015): Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured…

What exactly fails

Owner complaints

Jul 19, 2026 · failed Jan 1, 2023 · NY

Vehicle Component Affected: ELECTRICAL SYSTEM / FORWARD COLLISION AVOIDANCE / BACK OVER PREVENTION Description of the Safety Defect: The factory infotainment touchscreen in my 2015 Subaru Outback Limited (VIN: [XXX]) has suffered a severe manufacturing defect where the internal chemical gel adhesive has melted, creating large, oily liquid bubbles across the display. This physical degradation causes the screen to suffer from continuous "ghost touches," registering non-stop phantom inputs while the vehicle is in motion. This hardware failure creates three active, severe driving safety hazards: DANGEROUS OPERATOR DISTRACTION: The ghost-touching triggers a loud, high-pitched, non-stop audible dinging sound through the speakers that cannot be muted, severely compromising driver focus on the roadway. INOPERABLE NAVIGATION CONTROL: The system recently registered phantom touches that autonomously programmed a random destination into the factory GPS. The system then overrode all driver controls, preventing me from canceling the navigation instructions or turning off the screen audio while driving. OBSCURED BACKUP CAMERA VISIBILITY: The large, oily chemical delamination bubbles create a severe visual distortion on the screen. In direct or bright sunlight, the backup camera image is completely unreadable and obscured, creating an active striking hazard to pedestrians and vehicles behind me. This manufacturing defect began approximately in Jan 2023 and has gotten progressively worse over time, transitioning from minor cosmetic bubbling to severe, non-stop hardware malfunctions. This component failure is an active driving hazard that completely compromises driver attention and vehicle safety systems. Subaru of America is aware of this chemical breakdown across this generation of head units but is refusing to remedy the safety defect out of warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 10, 2025 · failed Nov 22, 2025 · WA

A particular corner where the arterial has a y turn. With cruise engaged the vehicle will do the emergency braking even though the lane is clear. Has occurred several times at this same location.

Dec 10, 2025 · failed Nov 22, 2025 · WA

A particular corner where the arterial has a y turn. With cruise engaged the vehicle will do the emergency braking even though the lane is clear. Has occurred several times at this same location.

Feb 28, 2024 · failed Nov 9, 2023 · ID · crash · 1 injured

My Subaru is equipped with "Eye Sight". The major safety device failed. It didn't even slow me down. I had a crash that involved two vehicles and my own. Both other vehicles were seriously damaged. Mine was totaled.

Apr 20, 2021 · failed Apr 14, 2021 · 109,000 miles · MT · crash

We built and bought a brand new 2015 subaru outback and we have experienced: - a constant sudden loss of eyesight system while cruising or sometimes just driving with no cruise control on. -gas release lever freezes up and we have to forcefully use a flat screwdriver to unlock the gas lid door. -pre collision warning brake system does not respond properly: we got so many close calls. - on march, 2020 ; the stability control system was not working properly on snowy/icy conditions : the car sled off and almost hit a guard rail, soon after that ; the steering wheel got too loose /wobbly and had a big gap while steering( almost no control over our car. We brought it to the dealership right away and the recalibrated, balanced and aligned the car for corrections. -last wednesday, on april,14,2021: my wife was driving one block away from home, at the traffic light intersection, while the traffic light was green and she was trying to make a right turn to go home; her steering wheel got frozen on her when she was turning and by the time she tried to figure out how to react and control the car, her car already crashed into the pick up truck that was waiting on the other side of the intersection waiting for the light to change into green. The whole front of our subaru was crashed but no pre collision brakes, air bags were deployed at all.luckily, nobody got hurt on both sides. The firefighters, the sheriff , the trooper and the tow truck driver who used to be a cop were all flabbergasted of what they saw. We called subaru of america and opened a case, my car is scheduled for inspection at a subaru dealership on may 6TH, 2021.will see what happens next.they seem willing to address the problem and take responsibility for the damages. We found out that most of those issues were on recall but we never got a recall notification about them from subaru of america at all.thank you consumer stated dealer found nothing wrong with the car so consumer filed a complaint with federal trade commission and was given a case number [xxx].

Jan 11, 2018 · failed Jan 11, 2018 · 16,000 miles · NJ

The eyesight system turns on and off intermittently. The vehicle is traveling at speed and all of sudden it is not. The windshield was clear and it was not raining. The vehicle was traveling in a straight line. This has been an ongoing issue which the dealer is unable to resolve.

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