Recall 23V744000: Buick Encore GX, Buick Envista, Chevrolet Trax
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
The problem. General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
The risk. A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The fix. The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 23V744000
- Manufacturer campaign
- A232424320
- Manufacturer
- General Motors, LLC
- Report received
- November 6, 2023
- Owners notified
- December 4, 2023
- Units affected
- 60,154
- Initiated by
- the manufacturer
Affected vehicles
Is your car affected? Only a VIN check tells you whether a specific vehicle is included and still unrepaired – use NHTSA's lookup at nhtsa.gov/recalls or call the manufacturer. Recall repairs are free.