Recall 21V473000: Cadillac SRX, Saab 9-4X
SUSPENSION:REAR
Do not drive: the manufacturer advises owners not to drive the affected vehicles until the recall repair is done.
Summary
The problem. General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
The risk. A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The fix. Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
- NHTSA campaign
- 21V473000
- Manufacturer campaign
- N212340980
- Manufacturer
- General Motors, LLC
- Report received
- June 24, 2021
- Owners notified
- October 25, 2021
- Units affected
- 380,498
- Initiated by
- an NHTSA defect investigation
Affected vehicles
Related NHTSA investigations
- PE20019 – Rear Toe Link Adjuster Separation
Is your car affected? Only a VIN check tells you whether a specific vehicle is included and still unrepaired – use NHTSA's lookup at nhtsa.gov/recalls or call the manufacturer. Recall repairs are free.