Recall 20V692000: Ford Edge, Ford Explorer, Ford Taurus
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary
The problem. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The risk. The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
The fix. Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V692000
- Manufacturer campaign
- 20S63
- Manufacturer
- Ford Motor Company
- Report received
- November 10, 2020
- Owners notified
- February 2, 2021
- Units affected
- 15,587
- Initiated by
- the manufacturer
Affected vehicles
Is your car affected? Only a VIN check tells you whether a specific vehicle is included and still unrepaired – use NHTSA's lookup at nhtsa.gov/recalls or call the manufacturer. Recall repairs are free.