Recall 20V343000: Jeep Cherokee
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Summary
The problem. Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
The risk. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
The fix. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
- NHTSA campaign
- 20V343000
- Manufacturer campaign
- W47
- Manufacturer
- Chrysler (FCA US LLC)
- Report received
- June 11, 2020
- Owners notified
- July 14, 2020
- Units affected
- 67,248
- Initiated by
- the manufacturer
Affected vehicles
Is your car affected? Only a VIN check tells you whether a specific vehicle is included and still unrepaired – use NHTSA's lookup at nhtsa.gov/recalls or call the manufacturer. Recall repairs are free.